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CAREFULLY READ AND UNDERSTAND THESE TERMS
BEFORE ORDERING ANY PRODUCT THROUGH THIS
WEBSITE
ATTENTION: This is a binding Agreement
(the "Agreement") between you,
the individual or entity accessing, using
or purchasing Product from this Website
("you," "your" or
"Customer") and {{brand.name}}
("{{brand.name}},"
"we," "our" or
"Company") the owner and
administrator of this Website and all
content contained herein (collectively,
"Website").
IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE
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The following terms and conditions are a
legally binding agreement which govern
your use of our website and purchase of
products on our website. Please review the
entire agreement carefully. When you
submit an order for our product, you are
certifying that you have read and agree to
all terms and conditions contained in this
agreement.
By ordering Products from Us, You authorize us to charge Your credit card accordingly. Please be aware that the descriptor (or subject line) that appears on Your credit card statement will appear as {{brand.product.descriptor}}. If You have any questions about the descriptor on Your credit card statement, You should call Our Customer Service Department.
1. Offer:
By placing an order, you agree that you
will be billed as
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one-time purchase of any of the following:
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2. Refund Policy
2.1. We refund all cases of fraud and unauthorized transactions of the item cost. Call {{brand.phoneNumber}} to obtain a refund. Additional refunds are issued at the discretion of the company. We strongly encourage our valued customer to call our customer support staff to obtain RMA ( Return Merchandize Authorization) Number to help us expedite the refund process. Packages marked Return to Sender or refuse delivery may take longer than normal time to credit processing time. The refund will require 3 to 5 business days for approval. By hitting the Submit Button (order button) on our site shows that you are fully aware of and agree to all our terms of our stated refund and return policy.
2.2. Repetitive refunds are not permitted
unless the product, as delivered to you,
is defective. We reserve the right to
refuse a refund to any customer who
repeatedly requests refunds or who, in our
judgment, requests refunds in bad faith.
2.3. In order to process your refund, you
must supply us with your name and delivery
address. If you provide us with
insufficient or incorrect information your
refund will be delayed.
2.4. Once a refund has been approved
please allow for up to 10 days for the
refund to be applied.
2.5. Depending on the bank that issues the
credit card, your refund can take up to
ten (10) days to appear on your credit
card statement. If you have any questions
about whether a refund has been issued by
us, please call Our Customer Service
Department.
2.6. Shipping and handling costs are not
refundable.
2.7 Return Policy
In order to obtain your refund for either opened or unopened packages, you must contact customer service by phone and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send the product back to our fulfillment center at the address listed below, within thirty (30) days from the order received date. In order for your refund to be processed the product must arrive at our fulfillment facility within thirty (30) days from the order received date. You pay for return shipping. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account, and may take up to 10 business days to show in your statement, depending on the speed of the processing bank.
3. Shipping Terms
When we ship the
Product to you, our standard priority mail
service is managed via the United States
Postal Service (packages will be shipped
and delivered within
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date). Please note that shipments are not
sent out on Saturdays, Sundays, or any
Holidays.
4. GENERAL
These terms and conditions apply to ALL
transactions made on or through this
Website. This Agreement is intended to be
governed by the Electronic Signatures in
Global and National Commerce Act. You
manifest your agreement to the terms and
conditions in this document by any act
demonstrating your assent thereto,
including clicking any button containing
the words "I agree" or similar
syntax, or by merely accessing the
Website, whether you have read these terms
or not. It is suggested that you print
this form for your personal records.
By placing an order with us, you will be deemed to have read, understood, and agreed to these Terms and Conditions of Use (collectively, "Terms"). If you do not agree to be bound by these Terms, you may not access or use the Website, or purchase any Product(s) through the Website. By accessing, using or ordering Product(s) through the Website, you affirm that you have read this Agreement and understand, agree and consent to all Terms contained herein.
5. PRODUCT RETURNS
5.1. How to Return Your Order
To return a Product for an exchange due to
shipping damage or when cancelling your
order, you will need to obtain a Return
Merchandize Authorization
("RMA") number by contacting the
Customer Care Department
{{brand.phoneNumber}} ( Customer Service
US) .
An RMA number can ONLY be obtained by contacting the Customer Care Department by phone.
Please Note:
We cannot process or exchange Product marked "Return to Sender." To ensure that your account is correctly noted, you must send back Product returns to the address provided below along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number. Product returns must be postmarked within five business days of receiving your Return Merchandize Authorization ("RMA") number to be eligible for a refund.
5.2 Return Address
Returned Products must be sent to the
following address:
{{brand.name}} Returns Department
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We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of third party delivery confirmation system to ensure proper delivery.
6. REPRESENTATIONS; DISCLAIMERS
It is our Company mission to provide our
customers with the finest Products
available. We want you to have the most
accurate information concerning the
Product. The information we communicate to
you about the Product is obtained from
independent third parties. We do not
warrant or represent that Information
Sources are not error-free, nor do we
warrant any Information Source or the
methods that they use to arrive at their
conclusions. All Product specifications,
performance data and other information on
our Websites are for informational and
illustrative purposes only, and do not
constitute a guarantee or representation
that the Product will conform to such
specifications or performance data.
We do not guarantee that you will have any specific or particular result or benefit from the Product, or that your experience will match those of others who use the Product.
7. YOUR REPRESENTATIONS
You represent that you are at least 18
years of age and that you will not permit
a person under 18 to order, or use, the
Product. You represent that the
information provided by you when placing
your order is up-to-date, materially
accurate and sufficient for us to fulfill
your order in a timely and efficient
manner. You are responsible for
maintaining and promptly updating your
account information with us and keeping
such information (and any passwords given
to you for the purposes of accessing the
Website and/or purchasing Products) secure
against unauthorized access. Unless agreed
otherwise or required by applicable law,
any warranties provided in relation to the
Product only extend to you on the
understanding that you are a user, and not
a reseller, of the Product. You shall not
re-sell, re-distribute or export any
Product that you order from the Website.
You agree to pay for the Product and any taxes, shipping or handling of Product as such costs are specified by us on the Website when you submit your purchase order. Payment shall be made prior to delivery and by such methods as indicated on the Website (and not by any other means unless we have given our prior consent to such alternative payment methods).
8. REJECTION, DAMAGE OR LOSS IN TRANSIT
We shall not be liable and you shall not
be entitled to reject Product delivery,
except for damage to the Product or any
part thereof occurring in transit (where
the Product is carried by our own
transport or by a carrier on our behalf),
and where we are notified of such damage
within five (5) business days of your
receipt of the Product.
9. LIABILITY LIMITATION
TO THE MAXIMUM EXTENT LEGALLY PERMITTED,
WHETHER OR NOT COMPANY WAS AWARE OR ADVSED
OF THE POSSIBILITY OF DAMAGES, AND WHETHER
OR NOT THE LIMITED REMEDIES PROVIDED
HEREIN FAIL OF THEIR ESSENTIAL PURPOSE,
OUR AGGREGATE LIABILITY (WHETHER FOR
BREACH OF CONTRACT, TORT OR ANY OTHER
LEGAL THEORY) SHALL IN NO CIRCUMSTANCES
EXCEED THE COST OF THE PRODUCTS YOU
ORDERED. FURTHER, UNDER NO CIRCUMSTANCES
SHALL WE BE LIABLE FOR SPECIAL,
INCIDENTAL, INDIRECT, OR CONSEQUENTIAL
DAMAGES, LOST PROFITS, LOST REVENUE, OR
COST OF COVER.SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES,SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. THE
PRODUCTS ARE SOLD AND DELIVERED TO YOU
"AS IS" WITH NO WARRANTY
WHATSOEVER. EXCEPT AS EXPRESSLY STATED
OTHERWISE IN THIS SECTION, WE MAKE NO
EXPRESS WARRANTIES OR REPRESENTATIONS AND
WE DISCLAIM ALL IMPLIED WARRANTIES AND
REPRESENTATIONS, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE AND NON-INFRINGEMENT.SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG
IMPLIED WARRANTIES LAST,SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
10. INDEMNIFICATION
You agree to defend, indemnify, and hold
harmless Company, its officers, directors,
shareholders, employees, independent
contractors, telecommunication providers,
and agents, from and against any and all
claims, actions, loss, liabilities,
expenses, costs, or demands, including
without limitation legal and accounting
fees, for all damages directly,
indirectly, and/or consequentially
resulting or allegedly resulting from your
misuse of the Website, or your breach of
any of these terms and conditions of this
Agreement. We shall promptly notify you by
electronic mail of any such claim or suit,
and cooperate fully (at your expense) in
the defense of such claim or suit. If we
do not hear from you promptly, we reserve
the right to defend such claim or suit and
seek full recompense from you.
11. NOTICES
Any notice or other communications arising
in relation to this Agreement shall be
given by sending an e-mail to the latest
email address that one party has notified
in writing to the other. In the case of
Company, the email address is
{{brand.email}}. In the case of sending
notices to you, Company will use the email
address you provided to Company when you
ordered your Product. Such notices or
communications (where properly addressed)
shall be considered received on the
earliest of (i) the email being
acknowledged by the recipient as received;
(ii) receipt by the sender of an automated
message indicating successful delivery or
the email having been opened; or (iii) the
expiry of forty-eight (48) hours after
transmission, provided that the sender has
not received notification of unsuccessful
transmission.
12. TERMINATION
We reserve the right to terminate your
access to or use of this Website and/or
the Product should we believe that you
have violated any of the terms of this
Agreement or if we believe you have
sought, in bad faith, charge backs, credit
backs, Product returns, discounts or any
other conduct designed to injure, harass
or disrupt this Website or the Company’s
business operations.
13. FRAUD
We reserve the right, but undertake no
obligation, to actively report and
prosecute actual and suspected credit card
fraud. We may, in our discretion, require
further authorization from you such as a
telephone confirmation of your order and
other information. We reserve the right to
cancel, delay, refuse to ship, or recall
from the shipper any order if fraud is
suspected. We capture certain information
during the order process, including time,
date, IP address, and other information
that will be used to locate and identify
individuals committing fraud. If any Web
Site order is suspected to be fraudulent,
we reserve the right, but undertake no
obligation, to submit all records, with or
without a subpoena, to all law enforcement
agencies and to the credit card company
for fraud investigation. We reserve the
right to cooperate with authorities to
prosecute offenders to the fullest extent
of the law.
14. SALES TAX
If you purchase any Products available on
our websites, you will be responsible for
paying any sales tax indicated on the Web
Site.
15. INTELLECTUAL PROPERTY RIGHTS
The Website, and all content appearing
therein, are the sole and exclusive
property of the Company or its licensors.
No license or ownership rights in or to
any content of the Website are conveyed to
you by reason of this Agreement or your
purchase of Product. The Website and its
content are protected under the laws of
copyright and trademark. Unless otherwise
permitted by law, you may not copy,
republish or transmit any portion of the
Website without Company’s prior written
consent.
16. MISCELLANEOUS
Overdraft fees. In the event of overdraft of customer's account due to a charge for an original order or a reorder, the company is not liable for any customer's overdraft fees.
Assignment. This Agreement and the rights
and liabilities of the parties hereto
inure to the benefit of their respective
successors and assigns. Company may assign
this Agreement to any successor entity.
Customer may not assign without the
written permission of Company.
Severability. If for any reason a court of
competent jurisdiction or an arbitrator
finds any provision of this Agreement, or
any portion thereof, to be unenforceable,
that provision will be enforced to the
maximum extent permissible and the
remainder of these Terms and Conditions
will continue in full force and effect.
Attorneys’ Fees. In the event any Party
shall commence any claims, actions, formal
legal action, or arbitration to interpret
and/or enforce the terms and conditions of
this Agreement, or relating in any way to
this Agreement, including without
limitation asserted breaches of
representations and warranties, the
prevailing party in any such action or
proceeding shall be entitled to recover,
in addition to all other available relief,
its reasonable attorney’s fees and costs
incurred in connection therewith,
including attorneys’ fees incurred on
appeal.
No Waiver. No waiver of or by Company
shall be deemed a waiver of any subsequent
default of the same provision of this
Agreement.
Headings. All headings are solely for the
convenience of reference and shall not
affect the meaning, construction or effect
of this Agreement.
Complete Agreement. This Agreement constitutes the entire agreement between the parties with respect to your access and use of the Website and you’re ordering and use of the Product, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters.
Modifications. Company reserves the right
to change any of the provisions posted
herein and you agree to review these terms
and conditions each time you visit the
Website. Your continued use of the Website
following the posting of any changes to
these terms and conditions constitutes
your acceptance of such changes. Company
does not and will not assume any
obligation to provide you with notice of
any change to this document and you
acknowledge and agree to same. Unless
accepted by Company in writing, you may
not amend these terms and conditions in
any way.
** Please email us anytime at {{brand.email}}. **